Effective: 21st March 2021
We are committed to ensuring that we respect your privacy when you visit our website or use our services. Please review this Statement carefully to learn about our privacy practices. We operate an online service that provides users with recommendations for our restaurant network. In this Statement, this is referred to as our Services.
Our Services are owned and operated by Smartcenta Ltd. By visiting our websites and related applications, whether on a computer, phone, tablet or similar device (these are all referred to as a “Device”), you are accepting the practices described below.
When you access or use our Services, we collect information from and about you to provide a more personalised and relevant experience. Some information we collect automatically. Other information we collect from different sources, including affiliated entities, business partners and other independent third-party sources. When you use our Services by “clicking-through” from a third-party site or when you visit third-party sites via our Services, those third-party sites may share information with us about your use of their service. Information collected may include the following:
We may also collect, in instances where you have provided it, information about other customers,
including their email address and other related information. If you are sharing information with us
about other individuals, you must obtain their consent. You must obtain the consent of any other
individuals if you are providing their data to us.
In addition to the categories noted above, we may also collect location information if you have instructed your Device to send such information via the privacy settings on that Device, or, for example, if you have uploaded photos tagged with location information. We may use your location information directly and/or share your location with third parties. We collect and share location information in order to provide you with relevant content, to analyze your use of our Services, to improve our Services and to provide contextual advertising or recommendations. For example, we may use your location to show you restaurants when you are travelling.
You can change the privacy settings of your Device at any time in order to turn off the functionality that collects and shares location information and/or the functionality to tag your photos with location information. However, turning off location-sharing may affect certain features that we offer. If you have any questions about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.
We are committed to providing you with relevant content on our Services and respect the data privacy laws of the different jurisdictions in which we operate. We use information about you so we can help you enjoy and use our Services, including in the following ways:
Please note some information about you is required in order for us to provide you with relevant
offerings from us, our affiliates and our partners and to enable you to enjoy other benefits of
being a registered user. Please review the “Information Choices” section below with respect to your
choices related to the collection and use of your information.
In order to provide some of our Services, we may need to share information with certain other third parties, including our group of companies, in the following circumstances:
Third parties may only collect or access information as needed to perform their permitted functions.
Certain Device operating system versions permit you to opt out of certain types of information sharing, including to certain advertising networks. Please check your Device settings if you want to limit such tracking.
You have options with respect to the collection and use of your information. You can access, update and even close your account by emailing us at [email protected]
We have implemented appropriate administrative, technical and physical security procedures to help protect your information.
We only authorise specific employees to access personal information and they may do so only for permitted business functions. We use encryption when transmitting your information between your system and ours, and between our system and those of the parties with whom we share information. We also employ firewalls and intrusion detection systems to help prevent unauthorised access to your information. However, we cannot guarantee the security of information from unauthorised entry or use, hardware or software failure or other circumstances outside of our control.
We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set out in this Statement, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise or defend any legal rights.
What are cookies?
The cookies we use fall into three categories shown below:
These cookies are necessary to help you access and move around the website and use all its
features. Without these cookies, the website would not work properly and you would not be
able to use certain important features. For example, we use a cookie to keep you logged in
during your visit, so the site does not require you to log in repeatedly to access different
pages. We may also use essential cookies for fraud detection and prevention purposes.
You cannot turn off essential cookies through the Cookie Consent Tool, as such cookies are necessary for you to access and use the features of the website.
|Analytics and customisation||
We use these cookies to help us understand how the website is being used and how we can
improve your experience of it. These cookies can provide us with information to help us
understand which parts of the website interest our visitors and if they experience any
errors. We use these cookies to test different designs and features for our sites and we
also use them to help us monitor how visitors reach the website.
Advertising cookies help ensure that the advertisements you see are as relevant to you as
possible. For example, some advertising cookies help select ads that are based on your
interests. Others help prevent the same ad from continuously reappearing for you.
We also work with third-party advertisers to give you access to travel content that might be of interest and may set cookies on our Services to provide you with advertising that matches your interests and preferences. These "third-party cookies" collect information about your browsing behaviour and interaction with ads or the Services more generally. This information also helps us limit the number of times you may see the same ads and improve your online experience.
Cookie Consent Tool
Most advertising networks offer you a way to opt out of advertising cookies. See www.aboutads.info/choices/ and http://www.youronlinechoices.com/uk/ for useful information on how to do this.
If you delete your cookies, your access to some functionality and areas of our Services might be degraded or restricted.
Our use of any information we collect through cookies is subject to this Statement, which is linked on every page of our website.
Statement Changes and Notification
We may update this Statement in the future. If we believe any changes are material, we will let you know by doing one or more of the following: sending you a communication about the changes, placing a notice on the website and/or posting an updated Statement on the website. We will note at the top of this Statement when it was most recently updated. We encourage you to check back from time to time to review the most current version and to periodically review this Statement for the latest information on our privacy practices.
If you have a data privacy request, such as a request to delete or access your data, please email us at [email protected]. For general data privacy inquiries or questions concerning our Privacy and Cookies Statement, please contact our privacy team by emailing us at [email protected].
General Data Protection Regulation Privacy Statement (“GDPR Statement”)
This GDPR Statement applies to persons in the European Economic Area (“EEA”), including those based in the United Kingdom. This GDPR Statement supplements our Statement; however, where the Statement conflicts with the GDPR Statement, the GDPR Statement will prevail as to persons in the EEA. Controller of Personal Information
Smartcenta Ltd is the data controller of the personal information we collect, however, in accordance with applicable data privacy law, we have appointed a representative within the UK.
The contact details of our representative are:
Data Privacy Officer
Unit G37b, Market Walk
Your rights under GDPR
You have certain rights regarding your personal data.
Your rights with respect to your own personal data include the following:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights
described in this Statement). However, we may charge a reasonable fee if your request is clearly
unfounded, repetitive or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request. You can exercise several of your rights through the personal information section of your account. To exercise your other rights you can file a request by emailing us at [email protected]
We will only use your personal data when the law allows us to. Pursuant to GDPR, we will use your personal data in one or more of the following circumstances:
Your personal data may be stored or transferred to countries outside the EEA for the purposes described in this Statement. When we store or transfer your personal data outside the EEA, we take the following precautions to ensure that your personal data is properly protected.
Whenever we store or transfer your personal data outside the EEA, we will do so in accordance with applicable law and we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards. Transfers of personal data are made:
By using our services, you understand that your personal data may be transferred to our facilities and those third parties with whom we share it as described in this Statement.